Contact & Support

Response times

We aim to reply within 24 hours on business days. Billing and refund requests are prioritized. Include your account email and, for payment issues, the date and last four digits of the charge if available.

Common requests

• Cancel Faith Circle: open Manage subscription on the upgrade page, use the link in your billing email, or contact support@hearthfaith.com. Access continues until period end.
• 7-day refund: first-time subscribers may request a full refund within 7 days — see our Terms.
• Delete account: email support@hearthfaith.com from your registered address.
• Charge on statement: look for HearthFaith* FAITH ($9.99/mo).

Before you write

Check Faith Circle for plan details and Privacy for how we handle data. For urgent payment disputes, contact your bank only after reaching us — we resolve most issues within one business day.